A few handy answers before you grab your next favourite tee. Still have a question? Head to our Contact Us page and get in touch.
Frequently Asked Questions
Where is GhostGum Tees based?
GhostGum Tees is a small independent business based in Darwin, Northern Territory. I print the T-Shirts mostly from home in a spare room that has been converted to a print shop. Inspired by a love of digital design and wild places, outdoor adventures and a bit of everyday Aussie humour.
Do you have a physical shop?
We’re an online business, so there’s no shopfront to drop into. I run the print shop from home and can sometimes arrange for Darwin Local Pickups. I do do local pop up markets from time to time. Drop us a line on contact page and follow us on Instagram and Facebook for market appearances and updates.
What size should I order?
Check the size and fit information on the product page before ordering. We use different tee styles, so sizing can vary between products.
A good trick is to lay your favourite tee flat, measure across the chest from armpit to armpit, and compare it with the size chart. If you’re unsure, get in touch and we’ll help.
Are all your tees the same fit and fabric?
They are all Cotton but we choose different blanks to suit different designs and ranges. Some have a heavier, relaxed feel, while others are lighter or more fitted. Check each product description for the fabric, fit and sizing details.
Can you make other custom prints or change the type of Tee / singlet.
Yes - just get in contact and I will try to help you out :)
Are your tees ready to ship or made to order?
We use a mix of stocked tees and made-to-order printing, depending on the product. Made-to-order items need time to be printed before they’re dispatched.
If you need something for a particular date, contact us before ordering so we can check what’s possible.
How much is shipping, and how long will it take?
Shipping costs are shown at checkout before you pay. Delivery time depends on your location and whether your items need to be printed first.
See our Shipping & Delivery information for current details. Ordering for a gift or a trip? Allow some extra time.
Can I order from outside Australia?
Check whether your destination is available at checkout. If you can’t find your country or a shipping option, contact us before placing your order.
Can I change my order after placing it?
Get in touch as soon as possible with your order number and the change you’d like to make. We’ll check whether it’s still possible—once printing or dispatch is underway, changes may be limited.
What if my tee doesn’t fit?
Check our Returns & Exchanges information for the process and conditions before sending anything back. If you need help, contact us with your order number.
What if my order arrives damaged or something is wrong?
Please contact us with your order number, a short description of the issue and clear photos where relevant. We’ll look into it and help get it sorted.
How should I wash my printed tee?
As a general guide, wash inside out on a cold, gentle cycle with similar colours. Avoid bleach and ironing directly over the print, and line dry in the shade where possible. Never use harsh detergents or softeners on the tees. Please dont tumble dry. If dring in tumble dry is the only option please use low heat.
Do you offer wholesale or custom printing?
Interested in stocking GhostGum Tees, or organising tees for a business, group or event? Get in touch with what you have in mind, your approximate quantities and when you need them. We can discuss the options.
Do you sell gift cards?
Yes—find Gift Cards in our Shop menu if you’d rather let someone choose their own design.
How can I contact you?
Use our Contact Us page for questions about products, orders or anything else. If you’re asking about an existing order, include your order number so we can find it easily.